Ant Moore Group, “we”, adheres to the New Zealand Privacy Act 2020, dealing with your information in accordance with the Act and this privacy policy. Personal information is information about an identifiable individual.

Trading under Ant Moore Group are Marlborough Vintners, NZ Wine Producers, Ant Moore Brands, The Fancy Cow, and DNA Brewery. We respect your privacy when you use any of our digital platforms (i.e. website, mailing lists, wine clubs, electronic communications etc.).

Purpose

This policy outlines what personal information we collect, along with the use, disclosure, and the protection of personal information of individuals.

Collecting your personal information

We collect relevant personal information that we need to ensure our services and products are delivered to you. We collect information directly from you, from third parties where you have authorised or where the information is publicly available.

Information is collected on a as needed basis. It shall be collected in a fair and lawful means. Reasonable steps will be taken to inform individuals when collection has occurred and the purpose. Ant Moore Group prefers to collect information directly from the individual.

Information collected about you will depend on the service received or interaction you have with Ant Moore Group; this could include all or some of the following:

• Name and contact information.

• Age, and any other demographic information you provide to us.

• Address or region, country.

• Billing and purchase information (e.g. credit card number, name on your card, expiry date and CVV).

• Any other information you choose to provide us with.

Collectively, this is known as your ‘personal information’.

Use & Disclosure

To deliver our services and products, we use your personal information in the ways outlined below. We will not use your information in a way that is not outlined below unless required or permitted by law or with your authorisation.

We will use your personal information to:

• Verify your identity.

• Provide services and products to you.

• Market our services and products to you, including contacting you electronically (e.g. by phone or email).

• Improve the services that we provide to you.

• Bill you and to collect money that you owe us, including authorising and processing credit card transactions.

• Respond to communications from you.

• Conduct research and statistical analysis, on an anonymous basis.

• Protect and / or enforce our legal rights and interest, including defending any claim for any purpose authorised by you or the Act.

We may disclose your information to third parties / organisations to ensure the delivery of our services and products, ways in which your information would be disclosed are outlined below.

We may disclose your personal information to:

• Another entity within our group.

• Any person or business that provides / manages / administers / supports our services and products.

• Any person or business that hosts or maintains any underlying IT systems or data centre that we use to provide the website or other services and products.

• Any person or business involved in the payments system, including financial institutions, credit card providers and payment organisations.

• Any person or business that can require us to supply your personal information as authorised by the Act or another law.

• Any other person or business authorised by you.

Storage and protection

We take all reasonable and responsible steps to keep your personal information safe from loss, unauthorised activity, modification, or any other misuse or disclosure. We store your personal information in accordance with our obligations under the Act.

Personal information is retained only for as long as necessary to fulfil the purpose for which the information was collected or as required by law.

Internet use

We do not collect any personal information about an individual when our website is visited unless the user chooses to provide such information. While we take reasonable steps to maintain secure internet connections if you provide us with personal information over the internet, the provision of that information is at your own risk.

If you follow a link on our website to another site, the owner of that site will have their own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.

Access and correction

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.

If you’d like to ask for a copy of your information, or to have it corrected, please contact us at admin@mvw.co.nz, or on (03) 572 7270.

Individuals who have chosen to receive marketing and communications from us (e.g. email list) may opt out simply by advising us that the address is to be removed from the mailing list. For some communications this option is detailed on the communication (e.g. Mailchimp), alternatively you can contact us via one of the above options.

Sensitive information

Ant Moore Group will not collect sensitive information about an individual. Sensitive information relates to information or an opinion about an individual’s:

• Race and ethnicity

• Gender or sexual orientation

• Cultural or political beliefs

• Religious or philosophical beliefs

• Criminal record

• Health status

Changes to our privacy policy

We keep our privacy policy under regular review, and we will place any updates on this web page.

This privacy policy was last updated in August 2024.